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| Waited over a month for a preorder (that is/was NOT in their control), and got tired, so i pulled up a web chat session with a rep, and it was like i was talking to my best friend. Very helpful, knowledgable and processed my change of order quickly. Even stuck around to chat for a half hour more after answering my questions. Customer for life here! (or until the scene dies) |
| K Wells |
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