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Shipping

Shipping

Shipping rates are as follows:

  • USPS Standard (6-10 Business Days)- $8.95 (USA)
  • UPS Standard (2-5 Days)- $9.95 (Canada)
  • FEDEX (2 Day Express) USA $14.00 Sometimes more depending on the item (s)
  • UPS Overnight (1 Day) $23.95 (Canada Only - No Saturday delivery)
  • USPS Light Packet (Overseas/International) - starting at $14.95
  • Canada Post (only for certain postal codes) - $18.95

Packaging:

  • Every order is shipped with UPS/FedEx-branded packaging. Our supplies include (but are not limited to) UPS/FedEx "bubble packs", UPS gray sealable bags, and UPS Express Envelopes. We will use cardboard boxes if the contents cannot fit into the UPS bubble pack.
  • To find out more about UPS packaging, visit them online at UPS.com or Fedex.com
  • Some items we ship do not include retail packaging from the manufacturer and we are not responsible for this. If you have reason to believe the product has been damaged in transit, please contact us using the customer contact form with your order ID. You will be required to take a photograph and send it to us as proof, so that we may file a damaged goods claim with UPS and send you an exchange.

Order Processing Times

  • Orders received after 3:30PM EST are processed for shipping the following business day. We are staffed for sales, shipping, repairs, and customer service between the hours of 10-5pm Monday to Friday. 
  • OVERNIGHT SHIPPING for orders must be received no later than 3:00 PM Central time to ensure next-day delivery.
  • We do not commission UPS to deliver on Saturdays, or on days when holidays are observed in North America.
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I just ordered a cycloDS Evolution a few days ago and it just arrived. I must say, I'm very impressed with this site. Shipping was probably the best I've ever had, good packaging, excellent quality, a very nice selection of products, and above all else, great prices. I'd just like to say thank you for the excellent service! I would definitely suggest this site to anyone.
Kerberos

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